Privacy Policy
We are committed to protecting your privacy. We care about what personal information you provide us and what personal information we gather about you as a result of the operation of our services.
We strive to be transparent about how we collect, use, and share personal information.
This Privacy Policy covers information we collect about you when you use our site.
Who we are
We are Household Utility Bills Saver – A part of the Marketing Consults Network.
This website provides in-depth and easy-to-read information and solutions to enjoying your home without the stress of rising utility bills.
We keep your personal information only for as long we have a legitimate reason to.
We want to make it as easy as possible for you to control the information that is published (or kept private), and indexed by search engines.
We advise that you read this Privacy Policy carefully.
The Services
This Privacy Policy applies to this site www.HouseholdUtilityBills.co.uk, mobile-optimised versions of our sites and our Mobile Device Applications or “Apps” (we refer to these sites and Apps collectively as the “Marketing Consults Sites”).
We refer to the Marketing Consults Sites and Apps, along with the information and services made available to you through the Marketing Consults Sites and Apps, as the “Services.”
Except where noted, statements in this Privacy Policy with respect to the Marketing Consults Sites also apply to the Apps. If you do not want us to collect, use or disclose information about you and your use of the Services as described in this Privacy Policy, then please do not use the Services.
By using the Services, you agree to the Household Utility Bills Saver Terms of Use, which is the contract between us and users of the Services. By accepting the Household Utility Bills Saver Terms of Use, you confirm that you have read and understood this Privacy Policy and the Marketing Consults’ Cookie Policy.
Household Utility Bills Saver may share information among its subsidiaries or websites that it owns or controls, but the information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.
Information We Collect About You
When you use this website, we collect information as follows:
Registration
While you may use most of the Services without registering, certain Services do require that you register with Household Utility Bills Saver for them to function properly. If you choose to register or update an existing account with Household Utility Bills Saver or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, and email address. You will also need a username and password to access your Household Utility Bills Saver account. You are responsible for ensuring the accuracy of the personal information that you submit to Household Utility Bills Saver.
Email Newsletters
At registration and at various times as you use the Household Utility Bills Saver Sites, you will be given the option of providing us with personal information in order to receive informational/promotional newsletters – such as a newsletter relating to a specific health condition – via email from Household Utility Bills Saver and/or directly from third parties.
From time to time Household Utility Bills Saver may offer users of third party websites to the opportunity to subscribe to our newsletters through those websites. If you elect to subscribe to one of our newsletters on a third party website, the operator of that website will provide us with the personal information you have provided in connection with the subscription request, which we may use in accordance with this Privacy Policy as though you had provided it directly to Household Utility Bills Saver.
In Household Utility Bills Saver Message Boards/ Comments Sections, if you turn on the email notification for posts you have created or participated in, you’ll receive an email when there has been any activity on those posts. If you later decide you no longer want to receive email updates, you can turn it off by navigating to the Email Alerts section in your Message Board/ Comments settings.
Refer A Friend
If you use our Refer a Friend service to tell a friend about a feature on a Household Utility Bills Saver or a newsletter, we will ask you for your name, your email address and your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site using your name and email address as the “from” email address.
Household Utility Bills Saver does not use your friend’s email information for any other purpose. We will only use the information you provide to send the requested email to your friend.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please use the Contact Us link provided at the bottom of every page of the Household Utility Bills Saver Sites.
Market Research
From time to time, Household Utility Bills Saver may conduct online research surveys on behalf of itself and third parties through email invitations, pop-up surveys and online focus groups.
When participating in a survey, we may require you to provide your location, age and if there’s a sweepstakes associated with the market research survey, your name and contact information for purposes of sweepstakes administration.
The information you submit in a survey may be used by Marketing Consults for research and measurement purposes, as described below – including to measure the effectiveness of content, advertising or programs.
The personal information you provide in connection with a sweepstakes entry will be used for the sole purpose of administering the sweepstakes and as required by applicable law. We will not knowingly invite individuals who are under the age of 16 to participate in market research surveys. Market research surveys conducted by or on behalf of Household Utility Bills Saver will contain a link to this Privacy Policy.
Information We Collect About You
User Reviews, Message Boards, and Other Public Forums
Household Utility Bills Saver features several message board areas and other public forums where users can post reviews, share information and support one another or where users can post questions for experts to answer. We also offer online discussions. Our reviews feature and our message boards are open to the public and should not be considered private.
Any information (including personal information) you share in any review, online message board, or other forum is by design open to the public and is not private. You should think carefully before posting any personal information in any public forum.
What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorised purposes.
As with any public forum on any site, the information you post may also show up in third-party search engines.
If you mistakenly post personal information in our message board areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on every page of the Household Utility Bills Saver Site. In some cases, we may not be able to remove your personal information.
Emails You Send to Household Utility Bills Saver
This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to Household Utility Bills Saver by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, then please do not send them in an email to Household Utility Bills Saver.
Services and Devices Information
When you access and use the Services, Household Utility Bills Saver automatically collects and stores in its server logs information from your browser or mobile devices such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times).
Household Utility Bills Saver may also collect device-specific information when you install and use an App including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device) and App version and usage information.
When enabled by you, we collect precise location information provided by your mobile device, which you may disable through the device settings.
Cookies and Other Tracking Technologies
We and our partners use cookies to collect information about your use of the Services.
“Cookies” are small data files assigned to your browser when you visit any website. It enables the recognition of your browser, collects and stores information about your use of the website.
As with any other site, Household Utility Bills Saver also uses cookies.
In addition to cookies, we and our partners use other tracking technologies that collect information about your use of the Services, including mobile identifiers and “web beacons” which are small graphic files (sometimes called “clear GIFs” or “web pixels”) embedded in a web page or email typically used to monitor activity and send relevant information back to a home server (which can belong to the host site, a network advertiser or some other third party).
Our advertising service partners may use cookies and other tracking technologies to collect information about your use of the Household Utility Bills Saver Sites, including content you have viewed. These third parties may use this information to help Household Utility Bills Saver deliver advertising on the Household Utility Bills Saver Sites and on other third-party websites based on your browsing activity on the Household Utility Bills Saver Sites.
Household Utility Bills Saver may further tailor the advertising on the Household Utility Bills Saver Sites and these other third party websites based on additional information to the extent known by Household Utility Bills Saver or these third parties. Three of the third parties that Household Utility Bills Saver works with are Google, Twitter and Facebook.
In addition to using the information it collects performing services for Household Utility Bills Saver, Google may also use such information as described in its privacy policy. To see how Google may use information collected through our use of the Google services on the Household Utility Bills Saver Sites, visit https://www.google.com/policies/privacy/partners.
While Facebook does not provide any personal information to Household Utility Bills Saver, Facebook may use information that it has about you and that it collects, performing services for Household Utility Bills Saver (which may be associated with personal information that Facebook has about you) as described in its privacy policy available at https://www.facebook.com/about/privacy.
We also work with third-party ad networks to display advertising on our Household Utility Bills Saver Sites and on third-party websites.
Our ad network vendors use technologies to collect information about your activities on the Household Utility Bills Saver Sites and in our flagship Household Utility Bills Saver App to provide you cookie-based targeted advertising, on our Household Utility Bills Saver Sites and on third-party websites based on your browsing activity and your interests.
When you download and install one of our Apps onto your mobile device we assign a random number to your App installation. This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered user of the App.
We use this random number in a manner similar to our use of cookies as described in this Privacy Policy. Unlike cookies, the random number is assigned to your installation of the App itself and not a browser, because the App does not work through your browser. Therefore the random number cannot be removed through settings.
If you do not want us to use the random number for the purposes for which we use cookies, please do not use the Apps. Our use of cookies and other tracking technologies on our mobile optimised sites and our flagship Household Utility Bills Saver App is similar to our use on our desktop sites.
Your choices to reject cookies, use the Network Advertising Initiative and the opt-out mechanism described below in the section “Your Choices and Rights ” are available on our flagship Household Utility Bills Saver App and on our mobile optimised sites.
How We Use Information Collected About You
Information about your use of the Services may be used for the following purposes:
- To provide, improve and create new Services
- To respond to your inquiries and to send you administrative communications about the Household Utility Bills Saver Sites and Services
- To obtain your feedback about the Household Utility Bills Saver Sites and Services
- To send you secure electronic messages and personalised emails pertaining to your interests as inferred from your use of the Services, including news, announcements, reminders and opportunities from Household Utility Bills Saver
- To statistically analyse trends and user behaviour and activity including how frequently areas of the Household Utility Bills Saver Sites are visited, how the Services are being used and how many emails are received and opened
- To provide you and people with similar demographic characteristics and interests with more relevant content including advertising both on and off the Household Utility Bills Saver Sites and Apps
- To offer lead generation services
- To detect and defend against fraud and other threats to the Services and our users
- To identify issues with the Services
- To conduct research and measurement activities, including those described below, and
- To administer your account.
In addition, Household Utility Bills Saver may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.
Household Utility Bills Saver may combine your personal information and other information collected about your use of the Services, and also supplement with information from external sources for the purposes described in this Privacy Policy. For example, information that Household Utility Bills Saver collects about you may be combined by Household Utility Bills Saver with other information available to Marketing Consults through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs.
This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the Household Utility Bills Saver Sites, to our current or prospective advertisers and other business partners.
Sharing Your Information
We may share your information with our subsidiaries, affiliates and companies acquired by or merged with us and our affiliates.
In the event of a corporate change in control resulting from, for example, a sale to, or a merger with, another entity, or in the event of a sale of assets or a bankruptcy, Household Utility Bills Saver reserves the right to transfer your personal information to the new party in control or the party acquiring assets.
In the event of such a change, your personal information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”
Companies and Contractors that Work With Household Utility Bills Saver
Household Utility Bills Saver works with third-party companies and contractors that assist in the operation of the Household Utility Bills Saver Sites and Apps, including those that provide services relating to technology, data analysis, research, email management and deployment, sweepstakes and contest administration, advertising and marketing and/or content.
Household Utility Bills Saver contractors sometimes have limited access to your information in the course of providing products or services to Household Utility Bills Saver. We contractually require that our contractors not use or disclose your information for any purpose other than providing the limited service or function for Household Utility Bills Saver.
Third-Party Advertisers and Third-Party Websites
We may share information that we have about you, such as a cookie ID or IP address, with third-party advertising service providers who may use this information, on our behalf, to help Marketing Consults deliver advertising on the Household Utility Bills Saver Sites as well as on third party websites.
Certain content, services and advertisements offered to you through the Marketing Consults Sites are served on, or contain links to, websites hosted and operated by a company other than Household Utility Bills Saver (“Third Party Websites”). Household Utility Bills Saver does not share your personal information with these Third Party Websites without your consent, but you should be aware that any information you disclose to these Third-Party Websites once you access these Third-Party Websites is not subject to this Privacy Policy.
Household Utility Bills Saver does not endorse and is not responsible for the privacy practices of these Third-Party Websites. You should review the privacy policy posted on the Third-Party Website to understand how that Third-Party Website collects and uses your information. Household Utility Bills Saver makes an effort to make it obvious to you when you leave a Household Utility Bills Saver Site and enter a Third-Party Website, either by requiring you to click on a link or by notifying you on the Household Utility Bills Saver Site before you visit the third-party site.
In addition, if you see a phrase such as “Powered by” or “in association with” followed by the name of a company other than Household Utility Bills Saver, then you are on a website hosted by a company other than Household Utility Bills Saver.
We may also include social widgets on the Household Utility Bills Saver Sites which enable you to interact with the associated social media services, e.g., to share an article. These widgets may collect browsing data which may be received by the third party that provided the widget, and are controlled by these third parties. You may be able to manage your privacy preferences directly with the applicable social network platform.
Compliance with Law, Regulation and Law Enforcement Requests
To cooperate with government and law enforcement officials and private parties to enforce and comply with the law, we may release personal information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect the property or defend or assert legal rights.
In addition, we may disclose personal information as described below.
How We Secure And Retain Your Information
We take reasonable security measures to protect the security of your personal information. Despite Household Utility Bills Saver’s efforts to protect your personal information, there is always some risk that an unauthorised third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your personal information is important to us. When you enter personal information (including personal health information in various Services), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your personal information as long as your account is active or as needed to provide you Services. At any time you can remove your personal information or instruct us to remove it. However, you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Household Utility Bills Saver from our servers.
See “Your Choices and Rights” below for more information on how you can update or remove your personal information. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
Your Rights And Choices
Updating/ Removing Your Personal Information
If you do not want your personal information to be used by Household Utility Bills Saver as provided in this Privacy Policy, you should not use the Household Utility Bills Saver Sites, Apps or Services.
You can correct, update or review the personal information you have previously submitted by going back to the specific Service, logging in and making the desired change. You can also update any personal information you have submitted by contacting us using the contact information listed below or through the Contact Us link provided at the bottom of every page of the Household Utility Bills Saver Sites.
If you have registered and desire to delete any of the registration information you have provided to us from our systems please contact us using the Contact Us link provided at the bottom of every page of the Household Utility Bills Saver Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our backup media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Household Utility Bills Saver Sites from our servers.
When you sign up to receive email communications for any of our Services, including our email newsletters, or at any time, you can choose to opt out of receiving additional newsletters or other email communications from Household Utility Bills Saver, or our advertisers or sponsors.
You can unsubscribe from an email newsletter by:
Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails. And by Logging in to the Household Utility Bills Saver Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
All promotional emails that Household Utility Bills Saver sends with opportunities from Household Utility Bills Saver or with offers or informational materials from Household Utility Bills Saver on behalf of our sponsors will contain an opportunity to unsubscribe from getting additional emails of that type in the future from Household Utility Bills Saver unless you re-subscribe.
Cookies
Most browser software (explorer, chrome, firefox, etc) can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” or “Settings” or “Preferences” section of your browser’s toolbar.
Children
We are committed to protecting the privacy of children. The Household Utility Bills Saver Sites are not designed or intended to attract children under the age of 16. The Household Utility Bills Saver Sites do not collect personal information from any person we actually know who is under the age of 16.
Users/ Visitors From The European Economic Area (“EEA”)
When you use the Services, we collect, store, use and otherwise process your personal information as described in this Privacy Policy.
We rely on a number of legal bases to process your information, including where:
(i) necessary for our legitimate interests in providing and improving the Services including offering you content and advertising that may be of interest to you;
(ii) necessary for our legitimate interest in keeping the Services, Sites and Apps safe and secure;
(iii) necessary for the legitimate interests of our service providers and partners;
(iv) necessary to perform our contractual obligations in the Household Utility Bills Saver Terms of Use;
(v) you have consented to the processing, which you can revoke at any time (however a revocation does not affect the lawfulness of processing of your personal data that occurred prior to the date of revocation);
(vi) you have expressly made the information public, e.g., in a Household Utility Bills Saver message board or other public forums;
(vii) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order or to exercise or defend legal claims; and
(viii) necessary to protect your vital interests or those of others.
If you are a Household Utility Bills Saver user in the EEA, you can:
(i) access personal information we have about you (we will try to provide information within 30 days of your request);
(ii) have your personal information corrected or deleted (in most cases you can correct the personal information you have submitted to us by going back to the specific Service, logging in and making the desired change);
(iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue;
(iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or
(v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority.
If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described in the Contacting Household Utility Bills Saver About Your Personal Information or Privacy section below
We will respond to your request within a reasonable timeframe.
Where we process your personal information for direct marketing purposes, you can opt-out through the unsubscribe link in the email communications we send to you, by changing your subscription preferences in your account settings or as otherwise specified in this Privacy Policy.
We will retain your personal information for as long as necessary to provide the Services to you and fulfil the purposes described in this Privacy Policy. This is also the case for third parties with whom we share your information to perform services on our behalf.
When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymise it. If you have registered with Household Utility Bills Saver and you no longer want us to use your registration information to provide the Services to you, you may close your account.
Changes To This Privacy Policy
By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes.
We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the Household Utility Bills Saver Sites.
Please exit the Household Utility Bills Saver Sites immediately if you do not agree to the terms of this Privacy Policy.
Thank You for Saving With Us at Household Utility Bills Saver!
